Are remanufactured/refilled toner cartridges a better value?

Does your toner damage your printer?

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Reliability means you save time and money

In a recent survey, 57% of non-HP toner cartridge users surveyed believed their printers had been damaged due to the use of these cartridges, in some cases very significant damage requiring printer repair or replacement.1

Reman cartridges

  • Remanufactured toner cartridges tested don’t work properly 25% of the time.2
  • In testing, more than 42% of remanufactured toner were of limited or no use.3

Refill cartridges

  • 60% of refilled toner cartridges had reliability issues.4
  • Pages from refills exhibited over 6 times more issues with toner adhesion than HP.4

Printer damage can lead to lower job production, which means less time with clients. Original HP Toner tested worked the first time, every time.2

Is it really "good enough"?

Remanufactured toner slows down workflow.

QualityLogic asked real business printing customers about the level of print quality they require for different business purposes. Often, remanufactured cartridge print quality degrades, resulting in pages that are not good enough for distribution to customers and others outside the company – or even for circulation within the company.2

Frustration you don't need

  • Reprinting poor-quality pages
  • Wasted supplies
  • A drain on productivity
  • Increased cost of printing
A 42% Drop In Productivity Is No Way To Run A Business.

Count on HP to deliver superior technology for consistent results and uncompromised performance with every print.

Beware of hidden cost with bargain cartridges

CAUTION: Hidden cost - Remanufactured toners can cost up to 31% more over time than original HP Toner Cartridges.

Based on HP calculations which leverage the findings from a QualityLogic study, businesses that use remanufactured cartridges may incur 31% more in total costs over time.5

If you want to truly measure the affordability of printer toner, take into account the reliable performance you get with Original HP supplies:

  • Fewer complications
  • Less downtime dealing with leaky remanufactured cartridges
  • More success

A responsible environmental choice

HP considers recycling part of the product life cycle and we do all we can to make the experience free and easy for our customers.

In fact, as of August 2009, HP has collected more than 300 million print cartridges through HP Planet Partners6 since the program began in 1991.

Read more about why Original HP print cartridges are a responsible environmental choice.

  • Based on a Survey, commissioned by HP, for both HP & non-HP toner cartridges, conducted in 2010 by Millward Brown amongst HP LaserJet printer owners in small & medium businesses in China, India and Korea.
  • A QualityLogic 2008 study compared Original HP LaserJet print cartridges with remanufactured toner cartridges sold in Asia Pacific for the HP LaserJet 2300 and HP LaserJet 4350 printers only. For details, see
  • A QualityLogic 2009 study, commissioned by HP, compared Original HP Color LaserJet cartridges with remanufactured cartridges sold in Asia Pacific for the HP Color LaserJet 2605.Toner cartridges were individually tested to ensure each product works the first time and everytime. For details, see
  • A QualityLogic 2010 study commissioned by HP compared Original HP LaserJet cartridges with refilled cartridges in Shanghai, CN and New Delhi, IN for the HP LaserJet M1319f and HP LaserJet P1008 printers (12A & 88A cartridges). For details, see
  • HP cost calculation based on the average results of the 2008 QualityLogic Monochrome Toner Reliability Comparison Study
    ( Calculation includes paper, cartridge replacement and labor for reprints. Assumes equal number of pages for external, internal and individual use. Labor rate from a Mercer 2007/08 Global Pay Study (average for: KR, SG, AU and HK). Assumes purchase price for HP cartridge is US$115 and 50 percent lower purchase price for a remanufactured cartridge. Usage based on 123,101 pages per year. Actual prices, costs and savings may vary. Energy savings calculation based on comparing conventional HP toner to new energy efficient HP toner during printing. The stated energy consumption is divided by pages per minute based on printing a standard test page. Actual savings may vary.
  • Programme availability varies. HP print cartridge return and recycling is currently available in more than 50 countries, territories and regions in Asia, Europe, and North and South America through the HP Planet Partners programme. For more information, visit: